![]() I contacted them numerous times and got the now famous response I complied with all their instructions and sent the item back on the 7th January 2022.Īfter 4 months the item was still listed as being processed by customs. Read more the item to be sent using standard post not express and to send a picture of the postal receipt as proof of return. ![]() I was not happy with this so continued to push for a refund.įinally they agreed and they sent an email with with the return details. In return I was told I would be given 100 credit points for future shopping. I contacted them about a refund the first response by bangood was for me to keep the item and sell it privately. When it arrived 2 months later I discovered that it was the wrong part. I placed an order for a head unit for an Audi a4 in October 21 for 457 AUD. I WOULD NEVER BUY ANOTHER PRODUCT FROM THIS COMPANY. My Account will be closed once this mess has come to completion. You have certainly lost another faithful customer due to your own incompetency and blaming me for selecting standard postage over priority, and most of all not helping as any good online store should act toward its customers.Īll i can do now is to highly advise other people to avoid using Banggood services all together. Now i am in the thought that you did not have them in stock and were waiting for them to arrive to you.Įxtremely poor 2nd rate customer service from the start. Now to add more salt, Banggood have change the delivery date to 1 month later than it was originally. ![]() I have attached the proof in the Jpg image in this review, The Item was shipped on the 27th April according to the emails you sent as well as on the order page, The total generic answers you give unsatisfied customers. Read more Its abundantly clear to me that you don't, reading the other reviews on this page, with That just makes me even more frustrated than before.ĭo you even read what you type in reply to these reviews?. "We are glad that your order has been shipped Mar 12", wow, that is the best you can type? ![]()
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